Role and risk-based program
Map training to leadership, finance, administrators, remote workers, customer-facing teams, new hires, sensitive-data users, and other roles with different decisions and exposure.
F09 Tech builds practical security awareness programs for Savannah businesses through relevant learning, safe phishing simulations, role-based scenarios, reporting practice, measurement, and documented follow-up.
Awareness program map
Employees supported by clear procedures, usable reporting, technical controls, and constructive follow-up
Security awareness services
Awareness works best when it is relevant, brief enough to absorb, easy to report, supported by managers, connected to real controls, and followed by constructive coaching instead of blame.
Map training to leadership, finance, administrators, remote workers, customer-facing teams, new hires, sensitive-data users, and other roles with different decisions and exposure.
Coordinate onboarding, recurring lessons, knowledge checks, policy acknowledgment, timely reminders, manager communication, and focused follow-up around relevant risks.
Run authorized simulations and practical scenarios for email, calls, text, payment changes, account access, vendors, data handling, lost devices, and incident reporting.
Make the reporting channel easy to find and use, test routing and response, analyze patterns, close technical or process gaps, and document corrective actions.
How the engagement works
We define the risks, roles, obligations, reporting path, learning schedule, simulation rules, privacy expectations, support, measures, and improvement process before launching the program.
Review workforce roles, sensitive processes, common threats, incidents, policies, technical controls, reporting, training history, and obligations.
Define audiences, topics, cadence, onboarding, scenarios, simulation scope, privacy, communication, support, measures, and escalation.
Prepare leaders and employees, confirm reporting and allowlisting, deliver learning, run approved practice, and support questions.
Analyze completion, knowledge, reports, timing, patterns, technical failures, process confusion, support needs, and corrective actions.
Provide focused coaching, role-specific follow-up, timely reminders, policy or control improvements, and the next program cycle.
What gets delivered
The program documents who learns what, how employees report concerns, how simulations are governed, which measures matter, and how findings lead to safer technology and business procedures.
NIST small-business employee awareness resourcesNIST provides small-business resources for employee cybersecurity awareness and building a culture of cyber readiness. We apply that principle through relevant learning, reporting practice, simulations, measurement, and continuous improvement.Good fit signals
Awareness training is especially valuable when employees handle money, credentials, sensitive information, remote access, customer communication, or vendor changes and need a clear, practiced way to verify and report concerns.
Decision support
Use this small business cybersecurity assessment checklist to examine ownership, accounts, devices, data, vendors, backups, and incident readiness.
Read the guideCommon questions
The program should match the business's risks and roles. Common topics include phishing, business email compromise, passwords and multifactor authentication, sensitive data, safe browsing, devices, remote work, payment or wire requests, physical access, vendor impersonation, incident reporting, and the use of AI tools.
Yes, when simulations are appropriate for the organization and safely authorized. The program defines scope, timing, technical allowlisting, privacy, reporting, escalation, support, and how results will be used. Simulations should reinforce reporting and improvement rather than embarrass employees.
A yearly module can support a requirement, but awareness is more useful when reinforced through onboarding, short recurring lessons, timely reminders, role-specific scenarios, reporting practice, and lessons from real events. Frequency should match risk, obligations, workforce change, and the selected service plan.
Useful measures can include completion, knowledge checks, simulation reporting, reporting speed, use of the correct channel, repeat patterns, role or department themes, onboarding coverage, and corrective follow-up. Click rate alone can hide whether employees recognize and report suspicious activity.
No. Training should reinforce email security, multifactor authentication, endpoint protection, access controls, payment verification, monitoring, backups, and incident response. Employees should not be expected to compensate for weak technology or unclear business procedures.
Start with the roles, messages, decisions, and reporting path that matter most. We will identify the clearest training priorities and a practical first program cycle.